Hotel Management

Hotel Management as a stream of management has gained prominence lately especially in the past decade and some of its success can be attributed to a booming tourism industry in the globe. Today, hotels are used not only for tourism but also for seminars and conferences. The students of hotel management must have a thorough understanding of different cultures, religions and spaces. It will help them understand the needs of different people as well. Increase in hotels and tourists all over the country has also resulted in the demand for trained people.

Job Prospects

Top Hotel Management Courses (UG)

Top Hotel Management courses (PG)

Top Hotel Management courses (PG)

Apart from degree couses aspirants can also pursue certificate and diploma programmes in Hotel/Hospitality Management. These include Diploma in Hotel Management, Diploma in Hotel Management & Catering Technology, Diploma in Hospitality Management, Diploma in Housekeeping, Diploma in Aviation Hospitality and Travel Management, Certificate course in Maritime Catering, Certificate course in Hotel and Hospitality Management and the likes.

Skills

Candidates who want to make a mark in the field of Hospitality Management should be able to multi-task because in this field one is constantly tested to expand their boundaries and that too on a regular basis. Some key skills that an individual should possess so as to be successful in the hotel/hospitality management industry are:

• Having an outgoing and pleasant personality
• Good communication skills
• Polite demeanor
• Creativity
• Customer oriented approach
• Responsibility
• Discipline
• Team spirit
• Confidence
• Good listener
• Ability to adjust in a crowd/different circumstances
• Willingness to work long and odd hours
• Ability to multi-task

Hotel / Hospitality Management Eligibility Criteria

Candidates are eligible to pursue a Hotel/Hospitality course offered at the UG level if they have completed their 10+2 from a recognized board with passing marks. Many colleges also list additional eligibility criteria stating that it is mandatory for students to have cleared English as a core subject of study if they want to pursue a hotel/hospitality management course.

On the other hand, to pursue a PG course in hotel / hospitality management candidates need to be graduates. Here, aspirants who possess a graduation degree in hotel / hospitality management are preferred. Apart from this, some colleges also list eligibility criteria that list that candidates should secure at least 55% marks in their graduation to be eligible to secure admission in PG level courses offered by them in the field of hospitality management.

Hotel / Hospitality Management Job Profile

Hospitality industry is the place to be in this era of globalization. There are many portfolios wherein aspirants can make a career in the hospitality industry. Some of these are as mentioned below.

Hotel Manager

Individuals working in such a job profile are in-charge of the overall operations of a hotel. A hotel manager is responsible for maintaining the standard of service offered at the hotel and also ensures that all facilities are offered to guests. A hotel manager supervises the working of the housekeeping departments, ensures that good quality food is offered to guests and is also involved with the working of the banquet department. He/she is responsible for increasing the revenue earned by the hotel.

Front Office Manager

In this job profile one is required to supervise the work of reservation clerks, receptionists, information clerks, doorman and the bell boy. Front office managers are also responsible for ensuring that rooms offered to guests meet their requirements. A front office manager also needs to coordinate between the housekeeping department as well as the food and beverage department from time to time to ensure that requests made by guests are fulfilled on time.

Housekeeping Manager

Individuals working on this job profile are responsible for ensuring that the entire hotel premises, right from the guest rooms, banquet halls, meeting rooms as well as the reception area, is clean and well maintained. A housekeeping manager is responsible for making rosters, training staff and supervising the work of housekeepers, cleaners and seamstresses. Housekeeping Manager is also tasked with the job of ordering cleaning supplies in a timely manner.

Food and Beverage Manager

Professionals in this career choice need to plan, organize and supervise the work of the catering department. People in this profile are usually entrusted with the task of interacting with guests and ensuring that the needs/demands of customers are fulfilled.

Restaurant and Food Service Manager

Individuals working in this profile are responsible for taking stock of cutlery, cleaning supplies, linens, paper, cooking untensils as well as furniture and fixtures of the hotel’s restaurant areas. They are also the people in charge of arranging equipment maintenance and repairs.

Chef

Chefs are responsible for preparing meals, training kitchen staff, ordering supplies, planning menus, managing the kitchen budget, enforcing health and safety regulations and preserving food quality. Chefs are usually the first people to reach for work and the last ones to leave.

Banquet Manager

In this job profile one is responsible for every event that is conducted at the hotel’s banquet. The banquet manager is responsible to rent out the banquet for corporate events or private parties. A banquet manager needs to work very closely with the catering department as well as the food and beverage manager to ensure that timely snacks, food and drinks are offered to the guests.

Steward

Individuals working in this job profile are responsible for ensuring that cutlery is laid out at the hotel’s restaurants as per requirement. They also need to ensure tha the banquet rooms have adequate and proper furnishings. Stewards also need to ensure that the food for room service is prepared quickly and orders are served quickly and accurately.

Floor Supervisors

Flood supervisors are in charge of the upkeep of all the rooms on a hotel’s floor. They work closely with maids and bell boys.