Quality System

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What Is Quality System?

Quality system is the organizational structure, responsibilities, procedures, processes, and resources for implementing quality management Opens in new window.

One of the most important issues in any quality system is the complexity, length, comprehensiveness, and so forth.

The system should only be as complex, comprehensive, and so forth as needed (appropriate and adequate) to meet the quality objectives.

It is important to note that the objectives are defined by the organization. So, in the quality system, you tell the world what you are going to do.

For contractual, mandatory, and assessment purposes, demonstration of the implementation of your quality system and its elements may be required. (For ISO certification, the demonstration is a must and is conducted by a third-party assessor.)

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  • References
    • D.H. Stamatis. Understanding ISO 9000 and Implementing the Basics to Quality.
    • Crosby, P. (1985). Quality Improvement Through Defect Prevention. Philip Crosby Associates, Winter Park, FL.
    • Duncan, A. J. (1985). Quality Control and Industrial Statistics, 5th ed. Irwin, Homewood, IL.

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