Job Performance

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What is Job Performance?

Job performance refers to an employee's ability to meet or exceed expectations in their role. It is a multifaceted concept that encompasses both task performance and contextual performance.

Task performance refers to the completion of specific job duties and achieving goals, while contextual performance refers to behaviors that contribute to the overall effectiveness of the organization, such as helping colleagues and following organizational rules.

Factors that Influence Job Performance

  1. Individual factors: These include personality traits, cognitive abilities, motivation, knowledge, and skills.
  2. Organizational factors: These include job design, training and development opportunities, supervision, and organizational culture.
  3. Situational factors: These include the nature of the work, the level of demand, and the availability of resources.

How to Measure Job performance

There are a variety of methods for measuring job performance, including:

  • Performance appraisals: These are formal evaluations of an employee's performance that are conducted on a regular basis.
  • Behavioral observations: These involve observing an employee's behavior and recording their actions.
  • Productivity metrics: These measure the quantity or quality of work that an employee produces.
  • Peer ratings: These involve collecting ratings of an employee's performance from their colleagues.
  • Self-ratings: These involve asking an employee to rate their own performance.

Improving Job Performance

There are a number of things that organizations can do to improve employee job performance, including:

  1. Providing clear job expectations: Employees need to know what is expected of them in order to perform well.
  2. Providing adequate training and development: Employees need to have the skills and knowledge they need to do their jobs effectively.
  3. Providing feedback: Employees need to receive regular feedback on their performance so that they can learn and improve.
  4. Rewarding good performance: Employees need to be recognized and rewarded for their achievements.
  5. Creating a positive and supportive work environment: Employees need to feel valued and respected in order to perform at their best.

Job performance is an important factor in organizational success. High-performing employees are more productive, more innovative, and more likely to stay with the organization. Organizations that can improve employee job performance are likely to be more successful in the long run.

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